DESCRIPCION | About the job Tesup is a leading manufacturer of renewable energy solutions, specializing in household wind turbines and flexible solar panels. Tesup is currently seeking a highly motivated Customer Experience Specialist to join our team from Alicante. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. Tesup is an equal opportunity employer and welcomes applicants from all backgrounds. We celebrate diversity and are committed to creating an inclusive work environment. Qualifications: Fluent in English to actively communicate in our internationally-oriented environment Stay updated on new digital trends in the industry Possess strong communication skills, a systematic approach to work, and excel at collaboration Higher education Previous experience in Customer Services Energy Systems Engineering or Electrical-Electronic Engineering will be a plus Strong sense of time organization and urgency Ability to manage multiple projects and meet tight deadlines Ability to travel as needed Flexibility and adaptability to the dynamism of the company and the team Responsibilities: Maintain regular and timely interaction with customers and provide after-sales support via chat and email channels on a daily basis Ensure exceptional Customer Experience through various tasks including Customer Contact, Customer Care, Key Account Management and e-Business Solutions. Coordinate projects within the after-sale department Learn and develop expertise in wind turbine and flexible solar panel manufacturing Collaborate with product management teams. Work alongside R and D to drive improvements. Proactively address customer concerns and provide effective solutions |
POBLACION | Alicante (Alicante) |
RETRIBUCION | A convenir |
FORMACION | Ingeniería Técnica Industrial |
OTRA FORMACION | |
EXPERIENCIA | No requerida |
IDIOMA | Inglés |
NIVEL IDIOMA | C1 (avanzado) |
OTRO IDIOMA | |
FECHA | 30/06/2023 |